Return policy of Kitchen Royal

Return policy of Kitchen Royal

At Kitchen Royal, we strive for you to be completely satisfied with your purchases. If for any reason you are not satisfied with a product, we offer you the opportunity to exchange or return it free of charge. Plus, we offer a 2-year warranty on all our products, so you can cook, bake and roast with confidence.

Returns and Refunds

You have the right to cancel your order up to 14 days after receipt without giving any reason. You have another 14 days after cancellation to return your product. You will then be credited for the full order amount including shipping costs. Only the return costs from your home to the store are for your own account. These costs are approximately 7.25 per package, for the exact rates please consult the website of your carrier. 

If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all delivered accessories and - if reasonably possible - in its original condition and packaging. Should the product be damaged or the packaging more damaged than necessary to sell the product, we may pass this depreciation of the product on to you. So please treat the product with care and make sure it is properly packaged when returning it.

To exercise this right, please contact us at service@kitchenroyal.nl. We will then refund the order amount due within 14 days of notification of your return provided the product has already been received back in good order

Refunds

Once we have received and verified your return, we will send you an email to confirm that we have received the returned item. We will also inform you of the approval or rejection of your refund.

If your return is approved, your refund will be processed and automatically refunded to your credit card or original payment method within 14 days.

Register return

You can register your return through our returns portal at https://kitchenroyal.returnless.com/nl by entering the order number and email address used to purchase the product.

Customer Service

Do you have questions or need help with your return? Please contact our customer service team at service@kitchenroyal.nl. We are always ready to help you and fulfill your kitchen needs.

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The rating of kitchenroyal.co.uk at WebwinkelKeur Reviews is 9.0/10 gebaseerd op 96 reviews.